{"id":1099,"date":"2024-10-11T11:39:23","date_gmt":"2024-10-11T10:39:23","guid":{"rendered":"https:\/\/centreforjournalismprojects.co.uk\/kentstandard\/?p=1099"},"modified":"2024-10-11T11:39:23","modified_gmt":"2024-10-11T10:39:23","slug":"beating-the-backlog-britains-driving-test-dilemma","status":"publish","type":"post","link":"https:\/\/centreforjournalismprojects.co.uk\/kentstandard\/2024\/10\/11\/beating-the-backlog-britains-driving-test-dilemma\/","title":{"rendered":"Beating the backlog: Britain\u2019s driving test dilemma"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Many anxious learner drivers could be waiting over six months to book a test.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If they fail on the first attempt, as more than half of all learners do, they\u2019re left not knowing when they can try again. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Learners must join long waiting lists, either through a cancellation or logging onto the DVSA website 6am on a Monday, when new tests are released.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">They must wait on average over four months until they can take their driving test; many places in the UK have it much worse than this.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In July 2024, all but one of London\u2019s 32 test centres was booked solid for the next 24 weeks, which is as far out as tests are available.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Elon Musk has today announced a fully self-driving car will be released before 2027, the problem of needing a driving licence is a problem that needs resolving for the considerable future.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Loveday Ryder, Chief Executive Officer of the DVSA, raised the point that many learners may now be failing their test due to anxiety about not being able to take another one for at least 4 months.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">She said she understands the impact this is having on learner drivers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This impact has caused many students to turn to third parties to try and book their driving test.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Some of these companies are using computer software \u2018bots\u2019 to book tests on the DVSA\u2019s website. These bots scrape the DVSA website and hoover up last minute cancellations using the details given to them by a learner.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Some learners reported their details were used by a bot to book thousands of tests which were sold at a premium to other learners.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Loveday was asked how the DVSA was working to beat the backlog, she said: \u201cIn the past financial year alone, we have provided almost two million tests, the highest ever, and we continue to work hard to increase the number available by recruiting more examiners while tackling bots and those who are exploiting learner.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cTo increase the number of available test appointments, we are conducting tests outside of regular hours, including at weekends and on public holidays and buying back annual leave from driving examiners.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cWe also deployed all eligible managers and administrative staff back on the front line to do driving tests.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Renowned driving instructor Richard Flanders who has over 140 million views on his instruction YouTube account told me: \u201cIt is currently their priority to reduce the back log but they are not being very successful at solving the problem.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The RAC foundation suggested one potential solution for tackling the problem could be to charge more too people who didn\u2019t pass their test on the first attempt.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A breakdown of tests taken shared by the motoring research charity showed of 895,978 first-time tests taken in 2023-24 only 430,799 passed. 93,204 tests were someone\u2019s 6th or greater attempt.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Richard Flanders disagreed with their suggestion, telling me if the price was raised this \u201cwould reduce the waiting list but at the expense of costing learner drivers more and pricing some out of learning to drive.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I asked him what his suggestion would be for beating the backlog, he told me: \u201cThe back log is caused by panic buying, learner drivers and instructors are booking tests months ahead and holding onto them due to the waiting list.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cThe waiting list is creating the waiting list.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cThere are enough cancellations available at short notice which is how my pupils find their tests.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cSomething that is not popular, but I believe it could work is to limit driving test bookings to 4 weeks in advance.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cThat way people won\u2019t book a driving test in 6 months that they are likely to change and cancel just days before the test date &#8211; which then becomes that short notice cancelation I mentioned.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Jessica Bright, 33, of Brenchley Close, Rochester, took her first test during the pandemic in 2020, and passed on the fourth attempt in 2022.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">She said: \u201cThe stress of not knowing when the next test would be is enough to put anyone off learning all together.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cI failed my first test because my leg was shaking due to the nerves, this was partly because I knew that the next one if I failed wouldn\u2019t be for so long, which made it even more stressful.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u201cI think Richards solution of limiting driving test bookings to 4 weeks in advance could help, I wouldn\u2019t have minded paying more, like the RAC suggested, but only if it wasn\u2019t a massive price rise.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A U-turn on the problem must be taken to return to the pre-pandemic wait times.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Many anxious learner drivers could be waiting over six months to book a test. If they fail on the first attempt, as more than half of all learners do, they\u2019re left not knowing when they can try again. Learners must join long waiting lists, either through a cancellation or logging onto the DVSA website 6am [&hellip;]<\/p>\n","protected":false},"author":30,"featured_media":1105,"comment_status":"closed","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[162],"tags":[190,107,192,191],"class_list":["post-1099","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-automotive","tag-backlog","tag-driving","tag-dvla","tag-tests"],"_links":{"self":[{"href":"https:\/\/centreforjournalismprojects.co.uk\/kentstandard\/wp-json\/wp\/v2\/posts\/1099","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/centreforjournalismprojects.co.uk\/kentstandard\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/centreforjournalismprojects.co.uk\/kentstandard\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/centreforjournalismprojects.co.uk\/kentstandard\/wp-json\/wp\/v2\/users\/30"}],"replies":[{"embeddable":true,"href":"https:\/\/centreforjournalismprojects.co.uk\/kentstandard\/wp-json\/wp\/v2\/comments?post=1099"}],"version-history":[{"count":1,"href":"https:\/\/centreforjournalismprojects.co.uk\/kentstandard\/wp-json\/wp\/v2\/posts\/1099\/revisions"}],"predecessor-version":[{"id":1106,"href":"https:\/\/centreforjournalismprojects.co.uk\/kentstandard\/wp-json\/wp\/v2\/posts\/1099\/revisions\/1106"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/centreforjournalismprojects.co.uk\/kentstandard\/wp-json\/wp\/v2\/media\/1105"}],"wp:attachment":[{"href":"https:\/\/centreforjournalismprojects.co.uk\/kentstandard\/wp-json\/wp\/v2\/media?parent=1099"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/centreforjournalismprojects.co.uk\/kentstandard\/wp-json\/wp\/v2\/categories?post=1099"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/centreforjournalismprojects.co.uk\/kentstandard\/wp-json\/wp\/v2\/tags?post=1099"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}