KCC declares they are doing all they can to improve attendance at adult social care hub despite steep decline in visitors

Locals have raised concerns over the fall in attendance of a Kent adult social care centre.

Minnis Community Hub in Birchington had been home to a day centre supporting the elderly but the centre has been scheduled to relocate to Westbrooke house on the outskirts of Margate, two miles away from the original site.

The decision came after the council’s Adult Social Care Cabinet Committee looked into the centre and determined they were doing everything they could to raise attendance.

The number of users attending the hub has fallen. In 2011 the centre boasted 79 visitors. This figure fell to 21 in July 2019 despite the council’s repeated efforts to attract more people.

KCC defended the referral rate of 27 people over the last year, a figure they described as average. However, only 11 people took up the offer of using the service.

Director of Partnerships for Adult Social Care and Health, Anne Tidmarsh, cited the difficulty that can arise as to qualify for membership at the centre people must meet the eligibility requirements of the Care Act.

Speaking about the hub’s change of location, Ms Tidmarsh said, “We are confident that we can offer everybody a good transfer and we will support everybody in the transfer period while striving to provide a service that is fit for the future.”

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